About Us

Who are CLEO Systems?

Our team brings 20 years of software experience with constant collaboration from the NHS to meet the ever-changing demands of Secondary Care Outpatients, NHS 111, Integrated Urgent Care, Urgent Treatment Centres, Community Services, or Pharmacy settings. This enables us to work with you to ensure our suite of CLEO software products suits your requirements at every stage-call handler, clinician and patient.
Our vision reflects the NHS’s Long Term Plan of making “digitally-enabled primary and outpatient care” mainstream, by bringing technology to the heart of every out-of hospital health provider in the UK. As part of an established UK social enterprise, we care deeply about our environment and the sustainability and quality of UK healthcare, which makes us patient-first, not paper-first.

Behind every number lies a real person – a patient whose life can be transformed by the care you provide.

Each call you answer and every prescription you issue has the power to make a profound difference in someone's world, and it's our job to support you in making that difference.
Our in-house clinicians work collaboratively with our customers, crafting our systems directly from their insights and experiences.
  • User friendly & intuitive - We have in-house clinicians, which allows for easy access to testing and ensures that the system is clinically intuitive and user-friendly.
  • Consultative - We have a focused and agile team, working in partnership with our customers and central NHS Teams.
  • Support & training - Our customers’ success is the most important aspect for us because it means they are making a difference to real patients every day, so we provide full training and support from real people.
  • UK-Based - Our in-house clinicians know the UK healthcare processes & nuances, having lived and worked in clinical roles throughout the UK. We are part of IC24 Group, a wholly owned UK social enterprise. Since we have no shareholders we are able to reinvest profits into research and development. We build our systems specifically for UK Urgent Care Centres and NHS Trusts.
Our journey
For the past two decades, our UK-based social enterprise parent, IC24*,has been a leading provider of NHS-111 software. Over this time, they developed innovative solutions to support clinicians who faced numerous challenges from incumbent providers, including subpar service, slow response times, lack of loyalty, unclear pricing structures, hidden costs and poor value for money. Recognizing that connected care needed to be transformed, IC24 made a bold decision to focus on solving this issue head-on.

Our Team

David Brown

Managing Director

With over 17 years Board level experience and a passion for Digital & Integration technologies that have transformed digital urgent and emergency care, David provides visionary strategic leadership within a fast-paced complex business inspiring change and creation of innovative solutions.

Richard Burton

Commercial Director

With over 20 years commercial experience across several industries, Richard is passionate about the power of digital transformation in meeting customer needs. He looks to deliver innovative, intuitive and high performing solutions, ultimately improving the patient journey.

Karen Ventura

Product Director

Karen is an experienced product professional, with over 12 years delivering health technology and a passion for system interoperability. Karen leads Product Development supported by her Clinical and Commercial colleagues.

Dr Paul Perry

Medical Director

With over 14 years' experience as a GP in the NHS, Paul has led the successful implementation of digital transformation, which brings a strong focus on embedding clinical safety. He has overall responsibility for clinical governance, regulatory compliance and patient safety.

Emma Dew

Sales & Marketing Director

With over 20 years of healthcare technology B2B marketing experience, Emma has a particular love for the customer implementation journey, understanding sector challenges and how technology can fix them as well as marketing healthcare strategy.

Dr Andrew Catto

Chair

Andrew has a background as a Geriatrician and General Physician. He holds a wealth of experience from multiple senior medical leadership roles across primary and secondary care.

David Baines

Group Finance Director

David is an experienced Finance professional, who brings a deep knowledge of both commercial and NHS financial systems and controls.

Dr Akash Karki

Non-Executive Director

With a keen interest in health policy, Dr Karki unlocks the value of IT and technology to help our front line teams deliver better care to patients.

Prof Matthew Cooke PhD

Non-Executive Director

Prof Matthew Cooke PhD MB ChB FRCS(Ed) FRCEM FRCP FFCI MFMLM DipIMC is an internationally recognised expert in quality improvement and service redesign in emergency care, with a focus on clinical and digital transformation, big data, AI & analytics.

Bal Claire

Non Executive Director

Bal is an experienced advisor who helps organisations achieve growth and success. With a distinguished career, he leverages his expertise to develop, support, and shape innovative ventures. Bal is driven by a commitment to inspiring success through his leadership and results-oriented approach.

Stewart Baird

Non Executive Director

Stewart has been an investor and board member for the last 20 years previously running a private equity investment house servicing small and medium size businesses in the UK. Stewart has sat on the Boards of several technology and software businesses as well as covering other sectors.