Cookies are small text files which are transferred from our websites, applications or services and stored on your device. We use cookies to help us provide you with a personalised service, and to help make our websites, applications and services better for you.
Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. You are not obliged to accept cookies and you can adjust your browser's setting to prevent it from accepting cookies on your computer - go to www.allaboutcookies.org for instructions on how to disable cookies. However, you may not be able to take full advantage of our Websites if you do so.
Our cookies will be:
- Session cookies (temporary cookies that identify and track users within our websites, applications or services which are deleted when you close your browser or leave your session in the application or service)
- Persistent cookies (cookies which enable our websites, applications or services to “remember” who you are and to remember your preferences within our websites, applications or services and which will stay on your computer or device after you close your browser or leave your session in the application or service).
Types of cookies we use
Strictly necessary cookies
These are cookies which are needed for our websites, applications or services to function properly, for example, these cookies allow you to access secure areas of our website.
Performance/analytical cookies
These cookies collect information about how visitors and users use our websites. These cookies don't collect information that identifies a visitor or user. All information these cookies collect is aggregated and therefore anonymous. We only use these cookies to improve how our website, applications and services work.
Functionality cookies
These cookies allow our websites, applications and services to remember choices you make (such as your user name, job title or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Cookies and analytical technologies used by CLEO Systems
| Cookie Type | Domain | Description | |
| Analytics | cleosystems.com |
CLEO Systems use Google Analytics, which sets a first-party cookie in order to anonymously identify when users return to specific websites.
Google uses the information sent with this cookie to store a history of website pages visited in a user's session. This data will not be used to associate any part of your identity, anonymous or not, with any other data held by Google. Further information about how to opt-out of this cookie can be found at https://www.google.com/intl/en/policies/privacy/partners/ |
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| Functionality | app.hubspot.com |
CLEO Systems use HubSpot, which sets first party cookies in order to anonymously identify when users return to specific websites.
HubSpot uses the information sent with this cookie to store a history of the website pages visited in a user’s session. Further information about how to opt-out of these cookies can be found at https://legal.hubspot.com/cookie-policy |
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Cookie list
Necessary cookies
| Name | Domain | Site | Reason | Retention Period |
| __cfduid | usemessages.com | cleosystems.com | Used by the customer relationship management software, HubSpot, to identify trusted web traffic from live chat | 30 days |
| __cfduid | hscollectedforms.net | cleosystems.com | Used by the customer relationship management software, HubSpot, to identify trusted web traffic from form submissions | 30 days |
| __cfduid | hsappstatic.net | app.hubspot.com | Used by the customer relationship management software, HubSpot, to identify trusted web traffic from form submissions | 30 days |
| __cfduid | hubspot.com | app.hubspot.com | Used by HubSpot, to identify trusted web traffic from form submissions | 30 days |
| messagesUtk | cleosystems.com | cleosystems.com | Registers a unique ID that is used by cleosystems.com to show previous live chat conversations | 13 months |
| _hjid | hubspot.com | app.hubspot.com | Registers a unique ID that is used by HubSpot to generate page data for form submissions | 1 year |
| _gid | hubspot.com | app.hubspot.com | Registers a unique ID that is used by HubSpot to generate page data for form submissions | 1 day |
| _gcl_au | hubspot.com | app.hubspot.com | Registers a unique ID that is used to generate statistical data on how the visitor uses the website | Persistent |
| _hjTLDTest | hubspot.com | app.hubspot.com | Used by HubSpot to store different URL substring alternatives | Sessional |
Web Storage
| Name | Domain | Site | Reason | Retention Period |
| cs:EnabledAnalytics | cleosystems.com | cleosystems.com | Registers a true/false value to initialise analytics | Sessional |
| cs:clientId | cleosystems.com | cleosystems.com | Registers a unique ID that is used to generate statistical data on how the visitor uses the website | Persistent |